Shipping Costs
$15.00 for orders $150.00 and under
$10.00 for orders between $150.00 – $250.00
Free shipping on orders over $250.00
Applicable Provincial HST rates will be applied to all Canadian orders
Shipping and product prices are subject to change without notice.
Returns
Product returns will be accepted for the following reasons:
- Manufacturers defect permitted on items returned in their original condition, free of customer tags and markings and purchased within 6 months of the date of return.
- Order discrepancies such as, wrong item sent. (Must be reported within 7 days of receiving shipment and returned in item’s original condition, free of customers tags and markings.)
- Items must be returned in their original condition, free of customer tags and markings and purchased within 6 months of the date of return.
Product returns will not be accepted for the following reasons:
- Damaged product or packaging due to customer or freight company negligence. It is the customer’s responsibility to submit a claim to the freight company for shipments suffering damage or loss while in the hands of a freight company.
- Missing components due to customer negligence.
- No returns will be considered on close-out product.
Absolutely no returns will be considered on consumer used items. (The consumer will be advised to seek recourse via the warranty provided by the manufacturer.)
Product returns will be credited to customer’s account or a replacement will be shipped to the customer.